Tag: ccm

All the articles with the tag "ccm".

• DocEngine now drafts accessibility templates with AI

  Published: 28 Aug, 2026

  • 2 min read

  Upload a sample PDF, get a drafted accessibility template. Available today in DocEngine, with two non-negotiables built in.

• The model names things, the code keeps the coordinates

  Published: 24 Aug, 2026

  • 4 min read

  We tried drafting accessibility templates without an LLM first. What shipped gives the model meaning but never a coordinate.

• DocEngine now validates PDF/UA with veraPDF

  Published: 2 Jun, 2026

  • 3 min read

  DocEngine now runs veraPDF after processing a document and reports PDF/UA-1 conformance and failed checks in the same workflow.

• A safe pattern for AI-assisted migrations

  Published: 11 Apr, 2026

  • 2 min read

  I use AI for uncertain classification, deterministic code for final writes, and human review when a mistake is hard to reverse.

• Launching UA1.dev: PDF/UA validation for humans and agents

  Published: 5 Feb, 2026

  • 3 min read

  UA1.dev checks PDFs against PDF/UA-1 in a web interface or through a JSON API for CI, scripts, and agents.

• What years of work with Gjensidige taught me about customer communication

  Published: 12 Dec, 2025

  • 4 min read

  What long-term CCM work with Gjensidige taught me about technical memory, trust, accessibility, and controlled communication.

• Accessible PDFs are no longer optional

  Published: 2 Dec, 2025

  • 2 min read

  Checking one PDF by hand proves little. Accessibility has to work across templates, production, validation, exceptions, and archives.

• What long-lived CCM projects teach you

  Published: 12 Sep, 2025

  • 2 min read

  Long-running CCM work builds knowledge of templates, integrations, business rules, production windows, and the cost of a wrong change.

• Why customer communication management still matters

  Published: 2 Sep, 2025

  • 2 min read

  A CCM platform connects business rules, customer data, legal text, templates, delivery, and archives each time an organization sends a document.

• Hello, hajek.no

  Published: 1 Sep, 2025

  • 1 min read

  Why I started writing about CCM, document systems, AI tools, and the engineering behind them.